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Service Delivery Manager

1 month ago


Wakefield, Wakefield, United Kingdom Wakefield Council Full time
Job Title: Service Delivery Manager

Wakefield Council is seeking an experienced Service Delivery Manager to join our team. As a key member of our commissioning team, you will play a crucial role in shaping the delivery of adult health and social care services across the district.

Key Responsibilities:
  • Lead the evaluation and monitoring of care home models of care for Wakefield system
  • Deliver better outcomes for the population of Wakefield District by leading, influencing, and shaping the joint commissioning of adult health and social care services on behalf of Wakefield Metropolitan District Council (WMDC) and Wakefield Clinical Commissioning Group (WCCG)
  • Lead commissioner for adult social care (domiciliary care and care homes) for WMDC and commissioner for care provision for Wakefield Place West Yorkshire ICB
  • Shape the market by identifying future need and services, and how best these should be delivered, taking a population-based approach
  • Work with the NHS and other partners to integrate commissioning teams and services across a district-wide footprint
  • Work with continuing health care, the Chief Nurse, social care staff, and other key stakeholders to improve the quality of domiciliary care and care home services across the District, including developing a Care Homes Joint Quality Assurance Framework across WCCG and WMDC and exploring the introduction of a joint virtual 'quality team'
  • Work with Mid Yorkshire Hospital NHS Trust Community Health teams to ensure that they are effectively targeting their support to improve quality for our care home residents and care home settings
  • Provide assurance to regulators such as the CQC and NHS England about the quality of the commissioning of care
Requirements:
  • Educated to degree level, qualification in a relevant field, NVQ Level 5, or equivalent senior management experience
  • Continuing professional development in a relevant field
What We Offer:
  • We offer a flexible full-time working pattern of 37 hours per week
  • Local Government Pension Scheme and an employer contribution rate of 6.5%
  • Support and access to good quality induction and training programmes to progress your career to the next level
  • We are committed to supporting the wellbeing of our staff, recognising that resilient teams need good work-life balance as well as supportive leadership
  • Access to Wellbeing Coaching, Occupational Health Unit, support for carers, and many other special leave policies
  • Great range of benefits, including discounted membership to our excellent leisure facilities, free 12 weeks exercise program, discounts for a range of retail, entertainment, health, and leisure providers, cycle to work scheme, eligibility to apply for a Blue Light Card, and many more
  • Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)

Please ensure you read all guidance available on the Council's website about how to complete your application form, remembering you must meet all essential criteria to be shortlisted.