Dynamics CRM Project Manager
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Project Manager to join our team at Northern Powergrid. As a key member of our Customer Services team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.
Key Responsibilities- Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.
- Establish and maintain project governance frameworks to ensure effective project delivery and change management.
- Work closely with DSIT developers, internal stakeholders, and third-party vendors to manage project dependencies and deliver enhanced services.
- Implement project communication plans, report progress to senior management, and manage customer expectations.
- Monitor project budgets, control costs, and ensure financial objectives are met.
- Strong project management skills, including scheduling, prioritization, and task delivery.
- Proficiency in IT, particularly with MS Office applications.
- Knowledge of budgeting processes and financial management.
- Ability to understand and communicate the business impact of IT performance.
- Experience of working in Agile Project Management.
- Project Management experience in a fast-paced customer service environment.
- Experience in IT projects or the UK utility sector or in a direct customer service role.
- A competitive salary of up to £50k per annum DOE.
- Enrolment into our pension scheme.
- 25 days holiday.
- 15% performance bonus.
- Agile working between remote and office.
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Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
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Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
-
Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
-
Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
-
Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
-
Dynamics Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000Customer Service Project ManagerWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key Responsibilities:Oversee the delivery of CRM and customer service projects, ensuring they are completed on time and within budget.Establish and maintain project governance frameworks to ensure...
-
Dynamics CRM Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the Role:Northern Powergrid is seeking a highly skilled and experienced Customer Service Project Manager to join our team. As a key member of our Customer Services team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.Key Responsibilities:Oversee the delivery of CRM...
-
Dynamics CRM Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the Role:Northern Powergrid is seeking a highly skilled and experienced Customer Service Project Manager to join our team. As a key member of our Customer Services team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.Key Responsibilities:Oversee the delivery of CRM...
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CRM Project Lead
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Customer Service Project Manager to join our team at Northern Powergrid. As a key member of our Customer Services team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.Key...
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Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a highly skilled and experienced Customer Service Project Manager to join our team at Northern Powergrid. As a key member of our Customer Services team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.Key ResponsibilitiesProject Management:...
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Customer Service Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full timeCustomer Service Project Manager OpportunityWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.As a Customer Service Project Manager, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes. You will...
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Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.Key ResponsibilitiesManage and deliver key projects involving the development of existing and new systems and processes.Work closely with the teams that support and operate systems that are used to provide customers...
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IT Application Manager
4 days ago
Sunderland, Sunderland, United Kingdom CV Library Full timeJob Title: IT Application ManagerWe are seeking an experienced IT Application Manager to join our team at CV Library. As a key member of our IT department, you will be responsible for overseeing the operation of critical business applications, ensuring the smooth delivery of IT services to our clients.Key Responsibilities:Manage and support a variety of...
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IT Application Manager
4 days ago
Sunderland, Sunderland, United Kingdom CV Library Full timeJob Title: IT Application ManagerWe are seeking an experienced IT Application Manager to join our team at CV Library. As a key member of our IT department, you will be responsible for overseeing the operation of critical business applications, ensuring the smooth delivery of IT services to our clients.Key Responsibilities:Manage and support a variety of...
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Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full timeAbout the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.As a key member of our team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.You will work closely with the teams that support and...
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Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full timeAbout the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.As a key member of our team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.You will work closely with the teams that support and...
-
Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.As a forward-thinking organisation, we are committed to delivering a sustainable energy solution and supporting the UK's net-zero goals. Our focus on innovation and smart technology ensures that we meet the region's...
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Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.In this role, you will manage and deliver key projects involving the development of existing and new systems and processes. You will work closely with the teams that support and operate systems that are used to...
-
Customer Service Project Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.In this role, you will manage and deliver key projects involving the development of existing and new systems and processes. You will work closely with the teams that support and operate systems that are used to...
-
Customer Service Project Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom Northern Powergrid Full time £50,000About the RoleWe are seeking a dynamic and experienced Customer Service Project Manager to join our Customer Services team at Northern Powergrid.As a key member of our team, you will be responsible for managing and delivering key projects involving the development of existing and new systems and processes.You will work closely with the teams that support and...
