Train Ticket Examiner

4 weeks ago

Glasgow, Glasgow City, United Kingdom Blue Arroww Full time
Job Title: Train Ticket Examiner

We are seeking a highly skilled and customer-focused individual to join our team as a Train Ticket Examiner at Glasgow Central Station. As a key member of our team, you will be responsible for ensuring the smooth operation of our rail services, providing exceptional customer service, and maintaining the highest standards of safety and security.

Key Responsibilities:
  • Check and issue tickets to passengers, ensuring accuracy and efficiency
  • Provide excellent customer service, responding to queries and resolving issues in a professional and courteous manner
  • Patrol trains and stations, monitoring passenger safety and security, and reporting any incidents or concerns
  • Assist passengers with disabilities, using portable ramps and other equipment as required
  • Work collaboratively with colleagues to maintain a safe and secure environment for passengers and staff
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail, with a focus on accuracy and efficiency
  • Ability to work independently and as part of a team, with a customer-focused mindset
  • Basic knowledge of rail industry procedures and regulations
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Training and development programs to enhance your skills and knowledge

Blue Arrow is committed to diversity and inclusion, and we welcome applications from candidates from all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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