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Care Team Leader
2 months ago
We are seeking a highly skilled and experienced Care Team Leader to join our team at Care Support. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality care and support services to our customers.
Key Responsibilities- Leadership and Management
- Supervise and manage a team of care and support staff to ensure they are providing excellent services to our customers.
- Develop and implement effective strategies to improve the quality of care and support services.
- Customer Focus
- Work closely with customers to understand their needs and preferences.
- Develop and implement personalized care plans to meet the unique needs of each customer.
- Collaboration and Communication
- Build and maintain strong relationships with internal and external stakeholders, including healthcare professionals, social services, and community organizations.
- Communicate effectively with customers, staff, and stakeholders to ensure seamless delivery of care and support services.
- Quality and Compliance
- Ensure that all care and support services are delivered in accordance with regulatory requirements and Care Support's policies and procedures.
- Monitor and evaluate the quality of care and support services to identify areas for improvement.
- Staff Development and Support
- Provide coaching, mentoring, and training to staff to enhance their skills and knowledge.
- Support staff in their professional development and career advancement.
- Proven experience in a leadership role within the care and support sector.
- Strong knowledge of care and support policies, procedures, and regulations.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our customers.
