Overnight Hotel Reception Associate

4 weeks ago

Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time

Overnight Hotel Reception Associate - Chessington, London

What You Will Contribute to Our Team

Location: Chessington World of Adventures Resort

Working Hours: Shifts will cover hours between late evening and early morning across a flexible schedule.

At Chessington World of Adventures, we are excited to welcome new Overnight Hotel Reception Associates to our dynamic team. In this role, you will serve as the initial point of contact for guests during their stay, ensuring a seamless experience from check-in through to the morning.

Key Responsibilities:

  • Warmly welcoming guests and assisting with their luggage as necessary.
  • Addressing any guest inquiries, concerns, or feedback, and relaying pertinent information to the Hotel Nights Manager.
  • Upholding the cleanliness and organization of both indoor and outdoor public spaces.
  • Preparing for upcoming events in our conference facilities.

Qualifications & Experience:

We are looking for individuals who possess a positive mindset, thrive in a collaborative team environment, and can deliver exceptional experiences to our guests.

As this position involves overnight shifts, candidates must be at least 18 years of age.

Employee Benefits:

  • Competitive hourly wage.
  • Merlin Magic Pass - Enjoy complimentary access for you and your loved ones to various Merlin Attractions worldwide.
  • Discounts on LEGO products and in our on-site shops and dining establishments.
  • Access to a benefits portal featuring discounts on numerous retailers, restaurants, and travel services.
  • Opportunities for ongoing training and professional development.
  • And many more exciting perks

Inclusivity Commitment:

At Merlin, we embrace diversity and strive to create an inclusive environment where everyone can thrive. We believe in valuing each individual, regardless of their background, and are committed to fostering a workplace that reflects the rich diversity of our guests.

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