German Helpdesk Customer Care Specialist

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom ABL Recruitment Full time
Job Title: German Helpdesk Customer Care

This is a unique opportunity to join a high-performing team as a German Helpdesk Customer Care specialist. As a bilingual customer support representative, you will provide technical support to clients across Europe, utilizing your fluent German language skills.

Key Responsibilities:

  • Provide customer support to clients in Europe, utilizing your German language skills
  • Assist with technical issues, such as logging-on problems and printer setup
  • Manage and coordinate staff training enquiries
  • Deal with food and product queries
  • Provide support documentation to customers

Requirements:

  • Previous customer care experience, ideally in tech
  • Keen to become an IT expert

What We Offer:

  • 6-9 months of technical training to become an IT expert
  • Generous overtime opportunities
  • Up to £30,000 salary, with a £3,000 bonus
  • 5 weeks of holiday

Company Details:

  • ABL Recruitment
  • Hospitality sector

Shifts:

  • 37.5 hour week on a shift system
  • Occasional weekend shifts on a rota basis


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