Day Concierge

2 days ago

London, Greater London, United Kingdom Abbatt Dual Management Full time
Job Title: Day Concierge

We are seeking a highly skilled and professional Day Concierge to join our team at Abbatt Dual Management. As a Day Concierge, you will be the first point of contact for all residents, visitors, and contractors at our luxury residential site in Canary Wharf.

Main Responsibilities:
  • To greet all residents, visitors, and contractors in a courteous and professional manner at all times.
  • To act as the first point of call for all incoming telephone, intercom, email, and face-to-face enquiries, responding to queries efficiently and positively.
  • To receive and log parcels and packages on behalf of residents.
  • To hand over parcels, packages, keys, and other logged items to residents when requested.
Requirements:
  • Minimum 2 years' experience as a concierge in a residential establishment.
  • Exceptional customer service skills with excellent attention to detail.
  • Outstanding communication skills, both written and verbal.
  • Confident and dynamic speaker, able to communicate and interact effectively with residents and others.

We are looking for a proactive and positive individual who is able to build trusting relationships with residents, colleagues, and others. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please apply for this exciting opportunity.

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