Luxury Retail Store Director
2 months ago
About Balenciaga UK Ltd.
Balenciaga is a renowned luxury fashion house known for its avant-garde designs and innovative approach to style. We are committed to providing exceptional customer experiences and fostering a culture of creativity and excellence.
Your OpportunityAs the Store Director, you will play a pivotal role in driving the success of our Selfridges boutique. You will lead and inspire a team of sales professionals, cultivate strong relationships with clients, and ensure that every aspect of the store reflects the Balenciaga brand identity.
Key Responsibilities- Business Development:
- Develop and implement strategic initiatives to maximize sales performance and achieve key performance indicators (KPIs).
- Cultivate strong partnerships with internal and external stakeholders to identify growth opportunities.
- Stay abreast of market trends, competitor activities, and customer preferences to inform business decisions.
- Talent Leadership:
- Create a positive and motivating work environment that fosters collaboration, innovation, and professional growth.
- Recruit, develop, and retain top talent by providing coaching, mentorship, and opportunities for advancement.
- Lead by example, embodying the values and principles of the Balenciaga brand.
- Brand Promotion:
- Serve as a brand ambassador, representing Balenciaga with professionalism and passion.
- Ensure that all customer interactions reflect the highest standards of service and brand experience.
- Develop and maintain strong relationships with key clients to drive loyalty and repeat business.
- Process Management:
- Oversee daily operations, ensuring compliance with company policies, procedures, and legal requirements.
- Implement efficient systems and processes to optimize store performance and customer satisfaction.
- Monitor inventory levels, sales data, and other key metrics to identify areas for improvement.
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