Tele-Account Manager

6 days ago


Greenock, Inverclyde, United Kingdom MORRICE MACFEATE SEARCH & CONSULTANCY LTD TA MM Search Full time
About the Role

Morrice MacFeate Search & Consultancy Ltd T/A MM Search is excited to partner with Golden Casket in the search for a Tele-Account Manager to join their Direct Sales team.

Key Responsibilities
  • Manage and nurture day-to-day customer relationships in the Highlands of Scotland and Cornwall.
  • Capture orders from an established account base via outbound while proactively upselling to ensure customers get full benefit of supply from Golden Casket.
  • Develop relationships with defined territory(s) to increase range and ensure availability.
  • Develop new accounts from new business enquiries.
  • Engage clients in demonstrations of products and needs-based conversations over the phone.
Requirements
  • Minimum 5 years experience in a Tele Account Management environment or similar.
  • Articulate, outgoing with a passion for customer service.
  • Good relationship building and structured sales skills are essential.
  • Strong written and verbal communication alongside an excellent telephone manner.
  • Food and Drink experience is advantageous, but not essential.
  • Familiarity with using Microsoft products (Excel).
  • Interest and knowledge of digital and social media to aid customer experience.
What We Offer
  • Competitive salary.
  • 31 days annual leave.
  • Pension Contribution.
  • Lots of Sweets.

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