Sales Administration Specialist

3 weeks ago

Sutton in Ashfield, United Kingdom Meridian Business Support Full time

Meridian Business Support is currently seeking dedicated Sales Administration Specialists to join our expanding team.

The successful candidate will possess a background in the Window or UPVC Manufacturing sector, demonstrating a keen eye for detail and proficiency in order management and quotations.

This organization is recognized for offering one of the most comprehensive benefits packages in the industry, along with a strong commitment to internal career advancement.


Benefits:
  • Competitive base salary up to £28,500 annually, based on skills and experience
  • 25 days of annual leave, in addition to statutory holidays, totaling approximately 33 days each year
  • Complimentary Healthcare plan for all staff
  • Enhanced Maternity and Paternity leave
  • Free Life Assurance equivalent to 3 times your annual salary
  • Christmas shutdown period
  • Opportunity to participate in the Share Save Scheme at discounted rates, allowing you to benefit from our company’s success
  • Company Pension Plan
  • Employee discounts on products
  • Discounts available at numerous well-known online and high street retailers
  • A variety of training programs, including e-learning and on-the-job training, to support your professional growth
  • Care First Employee Assistance Programme, offering confidential support and advice 24/7 throughout the year
  • Colleague Referral Programme, rewarding you for successfully bringing new talent to our team
  • Excellent prospects for career development and progression within the company

Job Responsibilities:
  • Deliver exceptional customer service
  • Prepare quotations and process orders efficiently
  • Accurately interpret and respond to customer inquiries
  • Engage with customers through telephone and email communication
  • Effectively document data, feedback, and customer requirements

Customer Issue Resolution:

Address and resolve customer concerns and complaints promptly.


Candidate Profile:
  • Experience in a Windows/UPVC quotations, trades, estimating, or processing role is essential
  • Prior experience in a customer service environment, particularly in a fast-paced setting
  • Ability to troubleshoot technical issues
  • Proficient in IT; familiarity with SAP, First Degree, and BM touch is advantageous but not mandatory
  • Strong verbal and written communication skills
  • High level of attention to detail and accuracy
  • Excellent organizational abilities
  • Capability to manage multiple tasks, plan effectively, and prioritize responsibilities

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