Sales Associate

1 week ago


Manchester, United Kingdom Selfridges Full time

Job Title: Sales Associate

About the Role:

We are seeking a highly skilled and motivated Sales Associate to join our team at Selfridges. As a Sales Associate, you will be an essential part of a team that creates exceptional customer experiences.

Key Responsibilities:

  • Provide exceptional customer service, building rapport and sharing product knowledge to meet customer needs.
  • Conduct sales, refunds, and exchanges, offering alternative products or services as needed.
  • Maintain high retail standards, including selling and replenishing stock, organizing rails, and hosting.
  • Manage and oversee stock in your department, from unpacking deliveries to completing audits and maintaining the stock room.
  • Adapt to changing challenges and work collaboratively with the team to achieve sales and service goals.
  • Stay up-to-date with the latest trends and competitor activity, using this knowledge to expand your product expertise.
  • Follow health, safety, and security procedures, and actively prevent stock loss.

About You:

  • You will be a great communicator, able to engage with customers of all types and backgrounds.
  • You will be well-informed, with excellent product knowledge and a keen eye for trends and competitor activity.
  • You will be a sales and service expert, using your skills to deliver exceptional customer experiences and take the initiative to provide additional services.
  • You will be flexible and adaptable, able to take ownership of tasks and responsibilities that may go beyond your role.
  • You will be a reliable and respected colleague, embodying the values of Selfridges.

This role requires a flexible and adaptable individual who is passionate about delivering exceptional customer experiences. If you are a motivated and skilled Sales Associate looking for a new challenge, we encourage you to apply.


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