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Branch Manager

2 months ago


Cardiff, Cardiff, United Kingdom Allen & Harris Full time

About the Role:

We are seeking a highly skilled and experienced Branch Manager to lead our residential sales team at Allen & Harris. As a Branch Manager, you will be responsible for the overall performance of the branch, including leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service.

Key Responsibilities:

  • Lead and motivate a team of sales agents to achieve sales targets and deliver exceptional customer service.
  • Develop and implement sales strategies to drive business growth and increase market share.
  • Manage branch operations, including budgeting, forecasting, and resource allocation.
  • Build and maintain strong relationships with clients, colleagues, and other stakeholders.
  • Stay up-to-date with industry trends, market conditions, and regulatory requirements.

Requirements:

  • Proven experience in a managerial role within the real estate industry.
  • Strong leadership and people management skills.
  • Exceptional customer care and service experience.
  • Resilient, positive, organized, numerate, and detail-oriented.
  • Excellent verbal and written communication skills.
  • Hold a Full UK driving license.

About Us:

Allen & Harris is an award-winning estate agency with a long history of excellence in the industry. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years. Our Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more.

Our Values:

  • We are committed to delivering exceptional customer service and building long-term relationships with our clients.
  • We value diversity and inclusion, and we are an equal opportunities employer.
  • We are passionate about innovation and continuous improvement, and we invest in our people and our processes to stay ahead of the curve.