Operations Director

4 weeks ago

London, Greater London, United Kingdom Harrison Scott Associates Full time
Job Title: Operations Director

We are seeking an experienced Operations Director to join our team at Harrison Scott Associates. As an Operations Director, you will be responsible for managing the day-to-day operations of our print and mailing business.

Key Responsibilities:
  • Liaise with stakeholders and peers to make decisions for operational activities and set strategic goals
  • Management of the Production Manager, Facilities Manager, Print Room Manager and Data Manager.
  • Evaluate regularly the efficiency operational procedures according to the businesses objectives and apply improvements
  • Manage the strategic procurement process of the latest print and mail technology
  • Support the Client Services team to enhance customer satisfaction around operational capabilities
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Manage and ensure conformity of the company's four ISO standards via ongoing engagement and annual external audits
  • Ensure that all employees are safe, and that all H&S laws and legislations are followed
  • Evaluate overall performance by gathering, analysing and interpreting data and metrics
  • Formulate and measure strategic KPIs
  • Ensure that the company runs with legality and conformity to established regulations
  • Ensure all operations employees are compliant using Citation for Training, Holidays and HR.
Requirements:
  • Excellent technical knowledge and understanding of all the industry's leading machine manufacturers and their capabilities
  • Knowledge of industry's legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g., li>
  • Working knowledge of data analysis and performance/operational metrics
  • Excellent Microsoft Office Package Skills, particularly Excel.

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