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Team Leader

1 month ago

Glasgow, Glasgow City, United Kingdom ADAGIO Full time
Job Title: Team Leader

At Adagio, we are seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for ensuring seamless operations across all departments within the aparthotel.

Key Responsibilities:
  • Manage team members, conduct regular team briefings, and provide on-the-job training.
  • Manage guest inquiries, requests, and concerns promptly, ensuring guest satisfaction and focusing on customer service.
  • Ensure accurate billing, daily financial reconciliations, and adherence to aparthotel financial policies.
  • Conduct weekly audits, including cleanliness, stock control, and guest satisfaction.
  • Involve yourself in sales, identifying new business opportunities and creating leads.
Requirements:
  • Eligible to work in the UK.
  • Able to interact with colleagues and guests at all levels.
  • Team Spirit & open-minded.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
What We Offer:

We offer a competitive salary of £13.80 per hour and a dynamic work environment where you can grow and develop your skills.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.

We believe in accepting someone with a smile and a character of their own. We take care of training and development so that our team have a genuine interest and every day have a lot of fun at their work.

We want to offer our guests a different experience than they are used to in traditional hotels and that is why we are looking for 'down-to-earth' and reliable people, who have the nature to make guests feel at ease and not as a guest, but as part of the 'family'.