Lead Quality Assurance Manager

3 weeks ago


Oxford, Oxfordshire, United Kingdom Community Integrated Care Full time

Become a pivotal part of Community Integrated Care as a Lead Quality Assurance Manager in the South Central region

Community Integrated Care is on the lookout for an experienced Lead Quality Assurance Manager to enhance our team in the South Central region on a full-time basis. This position is dedicated to advocating for the needs of the individuals we serve, ensuring adherence to regulations, and mentoring teams to provide outstanding care and support.

What Community Integrated Care Provides:

  • Work-Life Balance: Enjoy the flexibility of working 37.5 hours over 4 days or spread across 5 days, with options to work from home or in our offices.
  • Attractive Compensation: Competitive salary ranging from £45,000 to £50,000 annually, inclusive of a car allowance.
  • Pension Scheme: Participation in a contributory pension plan.
  • Additional Perks: Access to retail discounts, holiday savings, a cycle-to-work initiative, and more.
  • Professional Development: Opportunities for career advancement and skill enhancement.
  • Employee Support: Comprehensive employee assistance program, financial aid options, and a wellbeing fund.
  • Mission-Driven Work: Contribute to a charitable organization committed to improving lives.

Key Responsibilities:

  • Oversee a team of Quality Excellence Specialists and Advisors within the South Central region.
  • Collaborate with regional managers to formulate and execute quality improvement strategies.
  • Serve as the primary resource for quality assurance, compliance, and individualized support.
  • Establish connections with external stakeholders and enhance the charity's standing.
  • Evaluate key performance indicators, quality metrics, and service evaluations for ongoing enhancement.
  • Conduct quality assessments, inspections, and assist teams in resolving challenges.

Essential Qualifications:

  • Degree in Social Care or a related discipline, or equivalent professional experience.
  • Proven experience in conducting audits and inspections within the social care sector.
  • In-depth knowledge of quality assurance, safety protocols, and clinical risk management.
  • Experience collaborating with Local Authorities and public sector entities.
  • Background in supporting operational teams to deliver high-quality services.
  • Experience working with regulatory bodies to develop improvement action plans.


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