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Lead SQL Database Specialist

2 months ago

Swindon, Swindon, United Kingdom Nationwide Building Society Full time
Job Title: Lead SQL Analyst

About the Role:

We are seeking an experienced Lead SQL Analyst to join our IT Support team. As a key member of our team, you will play a crucial role in supporting and optimizing our existing database systems, as well as shaping our team's strategy and direction.

Key Responsibilities:

  • Provide expert-level support for our production database platforms, including troubleshooting, patching, backups, and performance tuning.
  • Develop and improve processes to drive service improvement and ensure high-quality delivery of database services.
  • Lead and contribute to all aspects of database administration, including database design, development, and maintenance.
  • Mentor and develop the skills of junior technical staff, with a focus on shifting 2nd line support to our 24x7 operations team.
  • Participate in an out-of-hours on-call support rota to ensure seamless support for our database systems.

Requirements:

  • At least 2 years' experience of enterprise production MSSQL support.
  • Ability to troubleshoot using Windows event logs, SQL logs, and cluster logs.
  • Windows AG and FCI clustering support and troubleshooting experience.
  • Skilled in Database Audit and Security Processes.
  • Experience of working within an ITIL framework.
  • Comfortable with performance tuning using query plans, indexing, DB design, etc.
  • Experienced in reviewing and approving SQL design documentation.
  • Experience with SSIS and SSRS would be beneficial.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive team environment.
  • Flexible working arrangements, including hybrid working.

About Us:

Nationwide Building Society is a leading financial services organization, committed to delivering exceptional customer service and supporting the needs of our members. We are proud to offer a range of benefits and opportunities to our employees, including a personal pension, life assurance, and access to training and development programs.