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Resident Liaison Officer

2 months ago


Cheltenham, Gloucestershire, United Kingdom Lovell Full time
Job Overview

We are seeking a highly skilled Resident Liaison Officer to join our Refurbishment business at Lovell. As a key member of our Partnership team, you will play a vital role in delivering exceptional customer experiences for residents, clients, and stakeholders on refurbishment projects.

Key Responsibilities:

  • Provide proactive and engaging customer service to residents and clients
  • Collaborate with project managers to ensure seamless project delivery
  • Develop and maintain strong relationships with stakeholders
  • Communicate effectively with residents, clients, and internal teams

Requirements:

  • Proven experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Lovell:

Lovell is a leading provider of refurbishment services, dedicated to delivering high-quality solutions to our clients. We are committed to excellence, innovation, and customer satisfaction.