Durham Hotel Receptionist

3 hours ago


Barnard Castle, United Kingdom Roadchef Full time
Receptionist Opportunity at Super 8 Hotel

We are seeking a skilled and friendly Receptionist to join our team at the Super 8 Hotel in Durham. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be working closely with our Site Director and other team members to ensure that our guests have an excellent experience.

Key Responsibilities
  • Provide exceptional customer service to our guests
  • Manage the front desk and handle guest inquiries
  • Process guest payments and handle room assignments
  • Work collaboratively with the team to ensure a smooth and efficient operation
What We Offer

We offer a competitive salary and benefits package, including:

  • 1 meal per shift
  • Up to 70% discount on food and beverages at Roadchef sites
  • A cash bonus for referring friends
  • Discounts on high street and online stores via our Hapi app
  • Free onsite parking
  • Contributory pension after 3 months
  • Access to Occupational Health support
  • Employee Assistance program
  • Mental Health First Aiders
  • Great development opportunities
Requirements

We are looking for someone who is:

  • Passionate about providing excellent customer service
  • Ability to work in a fast-paced environment
  • Good communication and interpersonal skills
  • Basic computer skills and knowledge of hotel software

We offer full training and support to ensure your success in this role. If you are a motivated and enthusiastic individual who is looking for a new challenge, please apply today.



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