Customer Service Specialist

4 weeks ago


Enniskillen, United Kingdom BT Group Full time

Retail Advisor

Working Hours – 15

Competitive Hourly Rate – £12.34 plus 20% on target commission

At BT Group, we embrace diversity and encourage individuality. Our stores are places where you can express your true self, leveraging your unique qualities to forge meaningful connections with our customers and assist them in discovering the ideal products and services.

If you possess a natural curiosity and enjoy engaging with others, this role may be a perfect fit for you. Whether you bring a wealth of experience from overcoming challenges or the resilience gained from personal life experiences, you likely have the transferable skills necessary to thrive as a Retail Advisor.

No specific prior experience is required to apply. We provide comprehensive training to ensure you represent our brand effectively – all you need to bring is your authentic personality, and soon you'll be interacting with customers and establishing lasting relationships.

What we offer:

  • An attractive starting salary of £12.34, along with an uncapped commission structure.
  • Significant discounts on BT Group products, including Mobile and Broadband services, allowing you to save substantially each year.
  • Opportunities for career development. We are dedicated to nurturing our employees and will assist you in achieving your career aspirations.
  • Season Ticket Travel Loan to help you manage your commuting expenses effectively.
  • Volunteering opportunities to contribute positively to your local community.
  • Optional Private Healthcare and Dental plans to safeguard your well-being and that of your family.

In addition to these benefits, we pride ourselves on fostering a collaborative team environment, providing meaningful support, and offering tailored training to help you build a rewarding career.



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