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Lead Area Supervisor

2 months ago

Carlisle, Cumbria, United Kingdom Marks and Spencer Full time
Job Description

As a Lead Area Supervisor at Marks and Spencer, you will play a key role in leading a high-performing team in the Carlisle area. Your primary responsibility will be to manage and develop a team of colleagues, ensuring they have the skills and knowledge required to deliver exceptional customer service and achieve business objectives.

Key Responsibilities
  • Lead and manage a team of colleagues to achieve business objectives and deliver exceptional customer service.
  • Develop and implement strategies to improve team performance and capability.
  • Utilize data to inform operational decisions and drive business growth.
  • Collaborate with other teams to achieve business objectives and promote a culture of diversity and inclusion.
  • Provide coaching and development opportunities to colleagues to enhance their skills and knowledge.
Benefits
  • Competitive salary and benefits package.
  • 20% colleague discount across all M&S products and many third-party brands.
  • Generous holiday entitlement with the option to buy extra days.
  • Discretionary bonus schemes based on individual and business performance.
  • Defined Contribution Pension Scheme and Life Assurance.
  • Access to a range of wellbeing support, including a 24/7 Virtual GP and PAM Assist.
What We Offer

At Marks and Spencer, we are committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best. We offer a range of benefits and opportunities to support your career development and wellbeing.