Service Team Leader Associate

3 weeks ago


Inverness, Highland, United Kingdom Global Highland Limited Full time

Our multi-site client, a leading service provider, is currently experiencing an exciting period of growth and is looking for a skilled and motivated Administration Team Leader. This role offers the opportunity to work across multiple branches, ensuring high levels of customer service, operational efficiency, and process consistency.

Key Responsibilities:
  • Manage the administration function, ensuring seamless day-to-day operations and maintaining a high level of customer satisfaction.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Provide guidance and support to administration staff to ensure they have the necessary tools and resources to perform their duties effectively.
Requirements:
  • Proven experience in administration or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

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