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London, Greater London, United Kingdom Airtable Full timeWe are seeking a highly skilled Renewals Manager to join our Sales team at Airtable. As a Renewals Manager, you will be responsible for leading the renewals process, collaborating with the account team to preserve and enhance customer contracts and relationships, and identifying opportunities for upsell and cross-sell. You will also be responsible for...
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Renewals Manager
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Renewal Manager
2 months ago
We are seeking a highly skilled Renewal Manager to join our Sales team at Airtable. As a Renewal Manager, you will be responsible for leading the renewals process, collaborating with the account team to preserve and enhance customer contracts and relationships, and identifying opportunities for upsell and cross-sell.
Key Responsibilities- Own, drive, and lead the renewals process in collaboration with the account team to ensure customer satisfaction and retention.
- Develop and maintain relationships with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.
- Negotiate and execute renewal contracts that align to customer goals and maximize revenue retention.
- Discover and identify upsell/cross-sell opportunities upon contract renewal to drive business growth.
- Collaborate with cross-functional partners to develop and implement strategic renewal engagement playbooks.
- 3+ years of quota-carrying Sales/Customer Success/Account Management experience, preferably within an Enterprise SaaS organization.
- Strong negotiation skills and demonstrated capability closing large, complex contracts.
- Strong collaboration skills and successful experiences working with internal XFN partners and customer-facing counterparts.
- Ability and eagerness to grow business in a strategic manner.
- Approaches work with empathy, craftsmanship, and a growth mindset.
Airtable is an equal opportunity employer committed to diversity and inclusion. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any characteristic protected by applicable federal and state laws, regulations, and ordinances.
We offer a comprehensive benefit package, including benefits, restricted stock units, and incentive compensation. To learn more about our benefits and compensation, please visit our website.
