ACS Practice Lead

10 hours ago

London, Greater London, United Kingdom Oracle Full time

About the Role

Oracle NetSuite is seeking a highly skilled and experienced leader to join our team as an ACS Practice Lead. In this role, you will be responsible for leading a growing portfolio of ACS customers and managing the delivery of subscription consulting services.

Key Responsibilities

  • Lead a team of consultants and manage the delivery of ACS services to customers
  • Drive team and individual performance to achieve targets and stretch goals
  • Hire, develop, and manage a team of resources
  • Provide coaching and mentorship to new employees and support career growth and development
  • Build team expertise and confidence in ACS delivery work
  • Conduct regular 1:1 meetings with direct reports and matrix-assigned reports
  • Handle day-to-day administrative tasks, including time approvals, holiday and expense management, and reporting
  • Create and execute new programs, processes, and ACS initiatives
  • Prepare and communicate quarterly check-ins and annual performance reviews for direct reports
  • Work alongside sales teams to drive new ACS sales and renewals

Requirements

  • 8+ years of experience in ERP consulting or delivery
  • Proven leadership or staff management experience
  • Exceptional verbal and written communication skills
  • Excellent client management skills and ability to work with customers to achieve their business goals

About Oracle

Oracle is a global technology company that provides innovative solutions to help businesses succeed. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Our inclusive culture values diversity and promotes a work-life balance.

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