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ACS Practice Lead

2 months ago

London, Greater London, United Kingdom Oracle Full time

Job Summary

Oracle is seeking an experienced ACS Practice Lead to lead a growing portfolio of customers and manage delivery of subscription consulting services. The ideal candidate will have a proven track record of leadership and staff management experience, exceptional verbal and written communication skills, and excellent client management skills.

Key Responsibilities

  • Lead a team of professionals to deliver high-quality ACS services to customers.
  • Develop and execute strategies to drive team and individual performance, achieve targets, and improve customer satisfaction.
  • Collaborate with sales teams to drive new ACS sales and renewals.
  • Work with delivery teams to ensure effective overall customer experiences.
  • Monitor and follow up on customer satisfaction feedback.

Requirements

  • 8+ years of experience in ERP consulting or delivery.
  • Proven leadership or staff management experience.
  • Exceptional verbal and written communication skills.
  • Excellent client management skills and the ability to work with customers to achieve their business goals.

Why Oracle?

  • Join a global workplace where you can make an impact.
  • Competitive salaries and exciting benefits.
  • Flexible and remote working options.
  • Access to development opportunities and employee resource groups.