Customs Operations Manager

2 weeks ago


Dover, Kent, United Kingdom Freight Personnel Full time

Our client, a leading freight forwarding company, is seeking a highly experienced Customs Operations Manager to oversee the Dover office. As part of the management team, you will be responsible for staff management, hands-on operations management, profit and loss responsibility, problem-solving, and identifying areas for improvement.

Key Responsibilities:

  • Staff management, including mentoring, motivating, and supporting the team.
  • Hands-on operations management, ensuring the smooth running of the Dover office.
  • Profit and loss responsibility, overseeing the financial performance of the office.
  • Problem-solving, identifying and resolving issues that may arise.
  • Identifying areas for improvement, implementing changes to increase efficiency and productivity.
  • Key account management, building and maintaining relationships with existing clients.
  • Business development, identifying new opportunities and generating quotations.
  • Compliance management, ensuring all operations are carried out in accordance with relevant regulations.
  • Facilities management, overseeing the maintenance and upkeep of the office.
  • Attending weekly operations, sales, and management meetings.

Requirements:

  • 10+ years of experience in customs clearance.
  • Man management experience, with a proven track record of success.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Good IT skills, with proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.

Benefits:

  • Up to £50,000 base salary, dependent on experience.
  • Bonus (OTE £60k).
  • Contributory pension.


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