Welsh Speaking Customer Service Representative

3 weeks ago


Bangor, United Kingdom Pertemps Cardiff Full time
Pertemps Cardiff: Temporary Welsh Speaking Customer Service Advisor Opportunity

We are currently recruiting for a Welsh speaking Customer Service Advisor for a temporary assignment based in either Bangor or Cardiff. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your fluency in both Welsh and English languages.

Key Responsibilities:
  • Respond to customer enquiries and resolve issues in a timely and professional manner.
  • Utilize our systems to manage and update customer information, ensuring accurate data capture and processing.
  • Process permitting applications and licences, adhering to strict deadlines and timescales.
  • Collaborate with the Customer Hub Team to address customer enquiries and provide support.
Requirements:
  • Fluent in both Welsh and English languages.
  • Proficient in Microsoft packages, including Word, Excel, and Outlook.
  • Accurate data entry skills, with attention to detail.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure, meeting strict deadlines and timescales.
Benefits:
  • Competitive pay rates.
  • Accrued holiday pay.
  • Access to a pension scheme.
  • Opportunities for career development and growth.

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application or contact Adam for further information.



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