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Burger Experience Specialist
2 months ago
About Us
Gourmet Burger Kitchen is a leading fast-casual restaurant chain that serves gourmet burgers and other delicious food items. We are passionate about providing an exceptional customer experience and are looking for talented individuals to join our team.
Job Summary
We are seeking a skilled and enthusiastic Front of House Team Member to join our team. As a Front of House Team Member, you will be responsible for providing excellent customer service, managing tables, and maintaining a clean and welcoming environment.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to ensure a positive dining experience
- Respond to customer inquiries and resolve any issues in a timely and professional manner
- Table Management
- Manage tables efficiently to ensure a smooth dining experience
- Take orders, serve food and drinks, and handle payments
- Teamwork
- Work collaboratively with other team members to achieve common goals
- Support colleagues during peak periods and provide assistance when needed
- Adaptability
- Be flexible and adaptable to changing situations and priorities
- Respond to unexpected situations and challenges in a professional and courteous manner
Requirements
- Communication Skills
- Excellent communication and interpersonal skills
- Ability to communicate effectively with customers, colleagues, and management
- Teamwork and Adaptability
- Ability to work collaboratively with others
- Flexibility and adaptability to changing situations and priorities
- Customer Focus
- Passion for delivering exceptional customer service
- Ability to understand and meet customer needs and expectations
What We Offer
- Competitive Salary and Benefits
- Competitive hourly rate and benefits package
- Opportunities for Career Development
- Opportunities for career advancement and professional growth
- Fun and Supportive Work Environment
- Fun and supportive work environment with a team-oriented culture
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to us.
