Current jobs related to Customer Escalations Specialist - London, Greater London - Utility Warehouse
-
Customer Escalations Specialist
1 week ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled Customer Escalations Specialist to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in a fair and...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Escalator Maintenance Specialist
1 week ago
London, Greater London, United Kingdom Stannah Full timeJob Title: Escalator Maintenance SpecialistJob Summary: We are seeking an experienced Escalator Maintenance Specialist to join our team at Stannah. As an Escalator Maintenance Specialist, you will be responsible for conducting maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers.Key Responsibilities:Conduct...
-
Customer Escalations Specialist
3 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
3 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
2 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeCustomer Escalations SpecialistAt Utility Warehouse, we're on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile, and insurance, and a whole lot of savings.We're aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Escalator Maintenance Specialist
4 weeks ago
London, Greater London, United Kingdom Stirling Warrington Full timeJob Title: Escalator Maintenance SpecialistLocation: MidlandsSalary: £43,000 per annumWe are seeking an enthusiastic Escalator Maintenance Specialist to join our team at Stirling Warrington. As an Escalator Maintenance Specialist, you will be responsible for carrying out planned maintenance, minor repairs, and component replacements on escalators in your...
-
Escalator Maintenance Specialist
4 weeks ago
London, Greater London, United Kingdom Stirling Warrington Full timeJob Title: Escalator Maintenance SpecialistLocation: MidlandsSalary: £43,000 per annumWe are seeking an enthusiastic Escalator Maintenance Specialist to join our team at Stirling Warrington. As an Escalator Maintenance Specialist, you will be responsible for carrying out planned maintenance, minor repairs, and component replacements on escalators in your...
-
Escalator Maintenance Specialist
2 weeks ago
London, Greater London, United Kingdom Kone México Full timeEscalator Maintenance Role at HeathrowWe are seeking an experienced Escalator Maintenance Specialist to join our Heathrow team. In this role, you will be responsible for the service and maintenance of escalators, as well as resolving call-outs in a timely and efficient manner.To be successful in this position, you will need to have:NVQ3 in Escalator...
-
Customer Escalations Specialist
3 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
3 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Customer Escalations Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Escalator Maintenance Specialist
4 weeks ago
London, Greater London, United Kingdom Stirling Warrington Full timeJob Title: Escalator Maintenance SpecialistLocation: MidlandsSalary: £43,000 per annumWe are seeking an enthusiastic Escalator Maintenance Specialist to join our team at Stirling Warrington. As an experienced professional in escalator maintenance, you will be responsible for carrying out planned maintenance, minor repairs, and component replacements on...
-
Escalator Maintenance Specialist
4 weeks ago
London, Greater London, United Kingdom Stirling Warrington Full timeJob Title: Escalator Maintenance SpecialistLocation: MidlandsSalary: £43,000 per annumWe are seeking an enthusiastic Escalator Maintenance Specialist to join our team at Stirling Warrington. As an experienced professional in escalator maintenance, you will be responsible for carrying out planned maintenance, minor repairs, and component replacements on...
-
Customer Escalations Specialist
2 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Escalations Advisor to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and resolve customer complaints in...
-
Escalator Maintenance Specialist
2 weeks ago
London, Greater London, United Kingdom Kone México Full timeEscalator Maintenance Specialist @HeathrowLocation: LondonTime Type: Full-timeJob Responsibilities:Ensure customer satisfaction through quality service and proactive communication on-site.Identify location risks and report them to a supervisor.Take immediate action in case of high-risk detection and follow escalation procedures.Identify unplanned service...
Customer Escalations Specialist
2 months ago
We are seeking a highly skilled and empathetic Customer Escalations Specialist to join our team at Utility Warehouse. As a key member of our Customer Service team, you will be responsible for resolving customer complaints in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service and resolve customer complaints in a fair and efficient manner.
- Work closely with customers to understand their concerns and provide solutions that meet their needs.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
- Develop and maintain a thorough understanding of our products and services to effectively address customer inquiries.
- Stay up-to-date with industry trends and best practices to continuously improve customer service skills and knowledge.
- Experience in a customer-facing role, preferably in a utility or service industry.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong problem-solving skills and ability to think critically in high-pressure situations.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Basic knowledge of Google Drive, Docs, and Sheets.
- Energy knowledge is essential.
- A competitive salary and benefits package.
- Ongoing learning and development opportunities to enhance your skills and knowledge.
- A collaborative and supportive team environment.
- The opportunity to make a real difference in the lives of our customers.
