Workshop Operations Manager
4 weeks ago
Renault Trucks Essex is seeking an experienced Workshop Controller to manage a large workshop of technicians. The successful candidate will have a strong background in supervising colleagues and controlling work flow through the workshop.
Key Responsibilities:- Manage the service department team to ensure an excellent customer experience.
- Ensure processes are adhered to at all times.
- Carry out regular process reviews with the Dealerpoint Manager to identify operational issues and ensure follow-up actions are taken.
- Manage the performance of the service department to achieve KPI targets.
- Manage and plan workshop resources to ensure work requirements are fulfilled on each shift.
- Support the depot team with job specification, codification, and quoting preparation tasks.
- Support the customer service team with invoice and claiming closure tasks.
- Manage the handover of complex or contentious jobs to ensure full buy-in and agreement from the customer.
- Perform quarterly competence assessments on technicians and submit to RTC HR.
- Actively participate in commercial and CAT meetings.
- Manage and process productive wage submission on a monthly basis.
- 25 days holiday and rising with service.
- Pension scheme - 7% matched.
- Healthcare Cash Back Scheme.
- Employee discounts across Retailers, Cinemas, Services +++.
- Cycle to Work Scheme.
Renault Truck Commercials is an Equal Opportunities Employer.
We value your data privacy and therefore do not accept applications via mail.
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.
We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to having a positive impact on society. We want to contribute to a more sustainable future.
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Workshop Operations Manager
2 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Operations ManagerRenault Trucks Essex is seeking an experienced Workshop Operations Manager to oversee the daily operations of a large workshop. The ideal candidate will have a strong background in supervising colleagues and controlling work flow, with a Retail Dealership workshop background being desirable.The successful candidate will be...
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Workshop Operations Manager
1 week ago
Grays, Thurrock, United Kingdom Volvo Group Full timeAt Renault Trucks, we are committed to shaping the future of sustainable transportation solutions. As a Workshop Controller, you will play a key role in this mission by managing a large workshop of technicians and overseeing the control of work going through the workshop.Main Responsibilities:Supervise colleagues and manage the smooth operation of the...
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Workshop Operations Manager
3 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Operations ManagerRenault Trucks Essex is seeking an experienced Workshop Operations Manager to oversee the management of a large workshop of technicians. The ideal candidate will have a Retail Dealership workshop background and be skilled in supervising colleagues and controlling work flow.Key responsibilities include:Managing customer expectations...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionRenault Trucks Essex is seeking an experienced Workshop Controller to oversee a large workshop of technicians. The ideal candidate will have a background in supervising colleagues and controlling work flow.The successful candidate will be responsible for managing the service department team to ensure an excellent customer...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionRenault Trucks Essex is seeking an experienced Workshop Controller to oversee a large workshop of technicians. The ideal candidate will have a background in supervising colleagues and controlling work flow.The successful candidate will be responsible for managing the service department team to ensure an excellent customer...
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Workshop Operations Manager
1 month ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJob Title: Workshop ControllerAre you a seasoned professional looking to shape the future of sustainable transportation solutions? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Workshop Controller to join our team at Renault Trucks Essex.Key Responsibilities:Lead a large workshop of...
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Workshop Operations Manager
1 month ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJob Title: Workshop ControllerAre you a seasoned professional looking to shape the future of sustainable transportation solutions? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Workshop Controller to join our team at Renault Trucks Essex.Key Responsibilities:Lead a large workshop of...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionRenault Trucks Essex is seeking an experienced Workshop Controller to oversee a large workshop of technicians. The ideal candidate will have a background in supervising colleagues and controlling work flow.The successful candidate will be responsible for managing customer expectations, job profitability, and workshop...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionRenault Trucks Essex is seeking an experienced Workshop Controller to oversee a large workshop of technicians. The ideal candidate will have a background in supervising colleagues and controlling work flow.The successful candidate will be responsible for managing customer expectations, job profitability, and workshop...
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Workshop Operations Manager
3 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJob Title: Workshop ControllerAre you a seasoned professional looking to shape the future of sustainable transportation solutions? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Workshop Controller to join our team at Renault Trucks Essex.About the Role:As a Workshop Controller, you will be...
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Workshop Operations Manager
3 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJob Title: Workshop ControllerAre you a seasoned professional looking to shape the future of sustainable transportation solutions? Do you have a passion for leading high-performing teams and driving business growth? We're seeking an experienced Workshop Controller to join our team at Renault Trucks Essex.About the Role:As a Workshop Controller, you will be...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionWe are seeking an experienced Workshop Controller to join our team at Renault Trucks Essex. As a key member of our service department, you will be responsible for managing a large workshop of technicians, ensuring that work is completed to time and quality standards, and providing excellent customer service.Key...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionWe are seeking an experienced Workshop Controller to join our team at Renault Trucks Essex. As a key member of our service department, you will be responsible for managing a large workshop of technicians, ensuring that work is completed to time and quality standards, and providing excellent customer service.Key...
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Workshop Operations Manager
1 month ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionWe are seeking an experienced Workshop Controller to join our team at Renault Trucks Essex. As a key member of our service department, you will be responsible for managing a large workshop of technicians, ensuring that work is completed to time and quality standards, and providing excellent customer service.Key...
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Workshop Operations Manager
1 month ago
Grays, Thurrock, United Kingdom Volvo Group Full timeWorkshop Controller Job DescriptionWe are seeking an experienced Workshop Controller to join our team at Renault Trucks Essex. As a key member of our service department, you will be responsible for managing a large workshop of technicians, ensuring that work is completed to time and quality standards, and providing excellent customer service.Key...
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Workshop Operations Manager
2 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeAt Volvo Group, we're committed to shaping the future of sustainable transport solutions. As a Workshop Controller, you'll play a crucial role in managing our service department team to deliver exceptional customer experiences.Key Responsibilities:Proactively manage the customers' journey from planning to invoice closure, ensuring seamless service and repair...
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Workshop Operations Manager
3 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJob Title: Workshop ControllerRenault Trucks Essex is seeking an experienced Workshop Controller to oversee a large workshop of technicians. The ideal candidate will have a strong background in supervising colleagues and controlling work flow.Key Responsibilities:Manage the service department team to ensure an excellent customer experience.Ensure processes...
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Workshop Operations Manager
2 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeRole Overview:The Workshop Controller will be responsible for managing a large workshop of technicians, ensuring the efficient and effective delivery of services to customers. This will involve supervising colleagues, controlling work flow, and maintaining high standards of quality and customer satisfaction.Key Responsibilities:Manage the service department...
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Workshop Operations Manager
4 weeks ago
Grays, Thurrock, United Kingdom Volvo Group Full timeJoin Our Team as a Workshop ControllerWe are seeking an experienced Workshop Controller to manage a large workshop of technicians at Renault Trucks Essex. As a key member of our team, you will be responsible for supervising colleagues, controlling work flow, and ensuring that service and repair work is completed to time and quality standards.Key...