Customer Insights Analyst
7 days ago
We are seeking a highly skilled Customer Optimization Analyst to join our team at Hard Rock Digital. As a key member of our sportsbook operations team, you will play a critical role in driving business growth and improving customer experience.
Key Responsibilities- Develop and execute customer profiling and segmentation strategies to enhance our sportsbook offerings.
- Analyze trading patterns and identify opportunities to optimize pricing and margin.
- Collaborate with sportsbook operations, risk, and VIP teams to drive business growth and improve customer satisfaction.
- Provide data-driven insights and recommendations to inform business decisions.
- Stay up-to-date with market trends and competitor activity to ensure our sportsbook remains competitive.
- Extensive experience in the trading function of a top-tier sportsbook.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
- Excellent communication and presentation skills, with the ability to effectively communicate insights and recommendations to stakeholders.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Strong understanding of US sports and sportsbook operations.
- Competitive salary and benefits package.
- Flexible vacation allowance.
- Opportunity to work with a dynamic and passionate team.
- Professional development opportunities to enhance your skills and career.
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Cx and Insight Lead
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Manchester, United Kingdom Customer Management Resourcing (CMR) Full time**CX and Insight Lead** **Salary: - £50,000 per annum plus Commission Scheme** **Hybrid Working** **Must be based in Manchester/Birmingham** We’re currently looking for an experience Customer Experience/Insight Analyst, Data Analyst, or Speech Analyst to join one of the UK’s fastest growing and awarding winning Contact Centre SaaS technology firms....
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Customer Insights Analyst
7 days ago
Manchester, United Kingdom Hard Rock Digital Full timeAbout the RoleWe are seeking a highly skilled Customer Insights Analyst to join our team at Hard Rock Digital. As a key member of our customer optimization team, you will play a critical role in driving business growth and improving customer experiences.Key ResponsibilitiesDevelop and execute strategies for customer profiling and segmentation to enhance our...
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Customer Insights Analyst
7 days ago
Manchester, United Kingdom Hard Rock Digital Full timeAbout the RoleWe are seeking a highly skilled Customer Optimization Analyst to join our team at Hard Rock Digital. As a key member of our sportsbook operations team, you will play a critical role in driving business growth and improving customer experience.Key ResponsibilitiesDevelop and execute customer profiling and segmentation strategies to enhance our...
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