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Operations Coordinator

3 months ago


Fareham, Hampshire, United Kingdom Chubb Fire & Security Full time

Operations Coordinator Position at Chubb Fire & Security

We are seeking a committed Operations Coordinator to become a vital part of our team, providing essential assistance to ensure the efficient functioning of our operations. In this capacity, you will collaborate closely with the Operations Manager and General Manager to deliver exceptional service to our clients.

Key Responsibilities:

  • Oversee engineer timesheet management on a weekly basis
  • Facilitate communication between Customers, Engineers, and the Customer Service Centre
  • Maintain up-to-date customer job documentation
  • Assist with the preparation of engineer maintenance schedules
  • Support the Operations Manager in planning installations
  • Manage incoming inquiries from various stakeholders

Qualifications:

  • Previous experience in administrative roles and customer service
  • Experience in resolving customer issues is advantageous
  • Proficient in IT systems, particularly Microsoft Office applications
  • Strong communication and organizational abilities
  • Capability to prioritize tasks and work effectively

If you possess the qualifications outlined above, we would be eager to hear from you.