Retail Team Leader
3 days ago
**Job Summary**
Deichmann is seeking a highly motivated and experienced Retail Supervisor to join our team in a Woking store. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
**Key Responsibilities**
- Lead and supervise the store team in the absence of the Store Manager, ensuring seamless day-to-day operations.
- Open and close the store, including cash handling and completion of associated administrative duties.
- Provide exceptional customer service, offering product recommendations and promoting complementary products.
- Assist management in leading the team to achieve store sales targets and key performance indicators (KPIs).
- Support team members as needed, ensuring a positive and productive work environment.
- Maintain store appearance, including merchandising, product displays, and stock management.
- Process stock deliveries and store transfers, ensuring accurate inventory levels.
- Address customer queries and complaints in a professional and courteous manner.
**Requirements**
- Previous supervisory experience, including cash handling and banking.
- Self-motivated, with a positive and proactive attitude.
- Strong interpersonal and communication skills, with the ability to work effectively with a diverse team.
- Ability to work independently and as part of a team, with a focus on delivering results.
- High levels of attention to detail, with a methodical approach to completing daily tasks.
- Commitment to working 20 hours per week, with flexibility to work any day (Monday-Sunday).
**What We Offer**
- A competitive hourly rate of up to £12.64 per hour, plus non-contractual hourly sales commission.
- Fantastic opportunities for growth and development within your retail career.
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