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Customer Sales Manager

2 months ago

Manchester, United Kingdom Care UK Full time
About the Role

We are seeking a highly motivated and experienced Sales and Business Development Professional to join our team as a Customer Sales Manager at Oakfield Croft care home in Sale. As a key member of our sales team, you will be responsible for driving sales and supporting the care home to achieve its sales targets.

Key Responsibilities
  • **Achieve Sales Targets**: Meet and exceed sales targets for resident occupancy, associated self-pay mix, and average weekly fee.
  • **Promote the Care Home**: Develop and maintain strong community relationships to promote the care home and drive enquiries through events, sponsorship, and public relations.
  • **Communicate Effectively**: Provide accurate and timely information to prospective clients regarding the facilities, care expertise, service, and prices.
  • **Competitor Analysis**: Monitor the competitor landscape to ensure the care home maintains its competitive advantage and identifies gaps in the local market.
  • **Business Development**: Identify potential business and marketing opportunities within the local catchment area.
  • **Collaboration**: Work closely with the Home Manager and Head of Departments to ensure seamless communication and collaboration.
  • **Reporting**: Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For
  • **Self-Motivated**: A self-motivated and flexible individual who is enthusiastic about sales and business development.
  • **Collaborative**: A team player who works collaboratively with others, sharing ideas and information.
  • **Organized**: Highly organized with the ability to keep track and progress multiple priorities at any one time.
  • **Customer Service Mindset**: A customer service mindset with a focus on providing exceptional customer experiences.
About Care UK

Care UK is an award-winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate, and Teamwork are at the heart of all we do.