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Credit Control Specialist

2 months ago

Derby, United Kingdom SF Recruitment (Nottingham) Full time
About the Role

**Credit Controller Position at SF Recruitment (Nottingham)**

We are seeking a highly skilled and experienced Credit Controller to join our client's team in Derby. As a Credit Controller, you will play a crucial role in ensuring the timely collection of debts and maintaining excellent relationships with customers.

Key Responsibilities
  • **Credit Control and Debt Recovery**: Utilize your expertise to collect overdue debts, implement effective collection strategies, and negotiate with customers to resolve payment issues.
  • **Communication and Query Resolution**: Respond to customer queries in a professional and courteous manner, ensuring that all concerns are addressed promptly and efficiently.
  • **Collaboration with Internal Teams**: Work closely with the Accounts Receivable and commercial teams to ensure seamless communication and coordination in the collection of payments.
  • **Reporting and Analysis**: Generate regular reports on debt-related metrics and outstanding balances for management review, providing valuable insights to inform business decisions.
  • **Process Improvement**: Identify areas for improvement in the credit control process and collaborate with the Head of Billing to implement changes that enhance efficiency and effectiveness.
Requirements
  • **Previous Credit Control Experience**: A minimum of [insert number] years of experience in credit control, with a proven track record of successfully collecting debts and resolving payment issues.
  • **CICM Qualification**: A Certified Credit Management (CICM) qualification or equivalent is highly desirable.
  • **Excellent Communication and Interpersonal Skills**: The ability to communicate effectively with customers, colleagues, and management, with a strong focus on building and maintaining relationships.
  • **Analytical and Problem-Solving Skills**: The ability to analyze complex financial data, identify trends, and develop effective solutions to resolve payment issues.
About SF Recruitment (Nottingham)

**Our Client**: SF Recruitment (Nottingham) is a leading recruitment agency specializing in finance and accounting placements. We pride ourselves on our commitment to delivering exceptional service and supporting our clients in finding the best talent for their businesses.