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Bakery Customer Service Associate
2 months ago
Greggs Bakery Customer Service Associate
Minimum 16 Hours Per Week including evenings and weekends.
Various shifts available starting at 6am including weekends
We are seeking a Bakery Customer Service Associate who is enthusiastic, approachable, and dedicated to providing exceptional service while maintaining high standards in our store. Reporting to the Store Manager, your role will involve supporting sales and profitability by executing assigned tasks that contribute to the ongoing enhancement of the store environment and the service provided to customers, colleagues, and visitors.
A.F. Blakemore & Son Ltd is a prominent privately owned enterprise in the UK. Our innovative family-run business began in 1917 as a grocery counter and has evolved into a company that operates 260 SPAR convenience stores and employs over 7,000 individuals, achieving a turnover of £1.3 billion. As one of the leading convenience retailers in the UK, we continuously seek creative methods to differentiate ourselves. Food and drink have always been at the core of our operations, and our business now encompasses various divisions focused on retail, food service, and wholesale distribution.
Key Responsibilities:
Preparation of all hot and cold food items for customers.Management of ovens during the cooking of hot food products.Demonstrate comprehensive knowledge of menu items and accurately convey options to customers.Carefully wrap and present food in accordance with customer orders.Replenish sandwiches to ensure a consistent supply throughout operational hours.Utilize the till to process orders, handle payments, and provide change as necessary.Understand and comply with all operational processes, policies, and procedures of Greggs and the company.Adhere to all food handling, safety, and sanitation standards when storing, preparing, serving food, and cleaning the department.Required Skills/Knowledge:
Previous experience in a similar role or industry is preferred.Basic understanding of health and food safety regulations in a food service environment.Ability to contribute ideas for delivering outstanding customer service and advancing the business.Benefits:
We offer an excellent benefits package that includes:
Holiday, maternity, and paternity leave and pay exceeding statutory requirements.Opportunities for skill development in a supportive and diverse culture.Comprehensive training and development programs.Hands-on experience in a high-volume, fast-paced convenience store.Generous employee discount in all SPAR stores (excluding alcohol and cigarettes).Encouragement of internal promotions.Paid breaks.Complimentary tea and coffee.Early access to your pay through 'EarlyPay'.24/7 access to payslips and rotas via the HR/Payroll portal.Wellbeing support, including emotional support, counseling, and legal and financial advice.Company pension scheme.NEST pension scheme.Company life insurance equivalent to 1x annual salary and 6x annual salary with the company pension scheme.Extra holiday purchase scheme.Cycle-to-work bicycle purchase scheme.Long service awards.We are committed to fostering an inclusive environment. As a Disability Confident Committed employer, we strive to create a fair workplace for all and offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
