IT Support Specialist

1 month ago


Merstham, Surrey, United Kingdom YourRecruit Full time
Job Title: IT Support Engineer

We are seeking a highly skilled IT Support Engineer to join our team at YourRecruit Ltd. As an IT Support Engineer, you will be responsible for providing technical support and maintenance for our clients' IT infrastructure.

Key Responsibilities:
  • Provide first-line technical support for hardware, software, and network issues
  • Perform routine maintenance tasks, including server and desktop operating system updates
  • Troubleshoot and resolve complex technical issues
  • Collaborate with the IT team to ensure seamless delivery of IT services
  • Develop and maintain technical documentation and procedures
Requirements:
  • High level of knowledge of web-based technologies
  • MCSE qualification or equivalent
  • ITIL Practitioner
  • Excellent customer service skills
  • Confident and clear communication in person, over the telephone, and in writing
  • IT/Technical Support Experience
  • Good knowledge and experience of Windows Server, VMWare, Veeam, and Networking
  • Good knowledge and experience of O365, and Active Directory, Azure Active Directory
  • Experience of working with smart screens
  • Ability to support smart mobile devices
  • Good experience of supporting MFD printers, Papercuts
What We Offer:
  • Competitive salary
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.



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