Travel Industry Branch Manager
1 week ago
Job Title: Travel Agency Manager
Job Summary:
We are seeking a highly skilled and experienced Travel Agency Manager to oversee the day-to-day operations of our independent travel agency in West Sussex. As a key member of our team, you will be responsible for managing the branch, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Branch Management: Oversee the day-to-day running of the branch, ensuring seamless operations and high customer satisfaction.
- Supplier Liaison: Develop and maintain strong relationships with suppliers, including cruise lines, to secure the best deals for our customers.
- Event Attendance: Represent our agency at events and conferences to build relationships and stay up-to-date with industry trends.
- Sales and Marketing: Be involved in sales, booking package holidays, cruises, day excursions, and other travel-related services.
Requirements:
- Travel Experience: Previous experience in a similar role, preferably in the travel industry.
- Customer Service: Excellent customer service skills and attention to detail to ensure high customer satisfaction.
- Networking: Ability to attend events and network with industry professionals.
Additional Information:
- Varied Work: Enjoy a variety of work, including private hire, excursions, and UK/European tours.
- Supportive Team: Work with a friendly management team that values its employees and prioritizes their well-being.
- Flexible Hours: Work Monday to Friday, 08:30am-17:30pm, and alternate Saturdays, with a day off in lieu.
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