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Travel Agency Operations Manager
2 months ago
Travel Agency Operations Manager Job Description
We are seeking a highly skilled and experienced Travel Agency Operations Manager to oversee the day-to-day running of our independent travel agency in West Sussex. As a key member of our team, you will be responsible for ensuring the smooth operation of our branch, providing exceptional customer service, and driving business growth.
Key Responsibilities:
- Branch Management: Oversee the day-to-day activities of our travel agency branch, ensuring that all operations run smoothly and efficiently.
- Customer Service: Provide exceptional customer service to our clients, responding to their queries and resolving any issues in a timely and professional manner.
- Business Development: Identify opportunities to grow our business, develop new relationships with suppliers, and implement strategies to increase sales and revenue.
- Event Management: Attend industry events and conferences to stay up-to-date with the latest trends and developments in the travel industry.
Requirements:
- Experience: Previous experience in a similar role within the travel industry, preferably in a management capacity.
- Skills: Excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.
- Education: Relevant qualifications in travel and tourism, business administration, or a related field.
What We Offer:
- Competitive Salary: A competitive salary package, including a basic salary and potential bonuses.
- Benefits: A range of benefits, including a pension scheme, life insurance, and paid annual leave.
- Opportunities for Growth: Opportunities for career advancement and professional development within our company.
How to Apply:
If you are a motivated and experienced travel industry professional looking for a new challenge, please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.
