Client Services Director

2 weeks ago


Ferndown, Dorset, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled Client Services Manager to join our team at Reed. As a key member of our Client Services Team, you will play a pivotal role in ensuring the continued success of our business by building and maintaining crucial client relationships, while ensuring income and billing targets are met.

Key Responsibilities:

  • Manage a complete client portfolio, control budgets, and act as an ambassador, promoting services to existing and potential clients.
  • Motivate and mentor all members of the team to ensure exceptional client service and support.
  • Deliver client requirements as required, manage individual objectives, and meet monthly billing targets.
  • Assist with training and development as required, and attend networking activities to promote our services.

Requirements:

  • Proven experience in account management, with a strong track record of building and maintaining client relationships.
  • Excellent communication and interpersonal skills, with the ability to motivate and mentor a team.
  • Strong business acumen, with the ability to control budgets and manage client portfolios.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to meet deadlines.

About Us:

Reed is a leading recruitment agency, providing a range of services to businesses across various industries. We are committed to delivering exceptional client service and support, and are seeking a highly skilled Client Services Manager to join our team.



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