Quality Assurance Specialist

1 month ago

Helensburgh, Argyll and Bute, United Kingdom Capita Full time

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at Capita. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our training programs and services.

Key Responsibilities

  • Identify and report on training material that fails to meet standards
  • Provide pre and post-training audit support
  • Update the Quality Analysis Dashboard using provided data
  • Populate control check findings, ensuring correction and completion
  • Collaborate with the Quality Assurance team and stakeholders to ensure the production of a high-quality product
  • Conduct post-course discussions with students to highlight areas for improvement

Requirements

  • Experience in a Quality Control, Quality Assurance, or Auditing role is highly desirable
  • ISO 9001/14001 or DSAT auditor qualification is highly desirable (training will be provided if required)
  • Excellent communication skills
  • Previous knowledge of the military is beneficial
  • Experience using Microsoft Excel, Microsoft Word, and Visio (or equivalent software packages) to manipulate data and present statistical information
  • Ability to obtain SC clearance

What We Offer

  • A basic salary of up to £38,000
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company-matched pension, life assurance, a cycle-to-work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay, and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health and wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Access to onsite gym facilities, including a swimming pool and ski slope
  • Onsite, secure parking
  • Catering facilities and shops accessible
  • Potential for some home working

How to Apply

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We are an equal opportunities and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We are committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.

Location

Helensburgh

,

United Kingdom

Time Type

Full time

Contract Type

Permanent

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