Investment Support Specialist

3 weeks ago

Chelmsford, Essex, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time
TEMPLEGATE RECRUITMENT
Financial Services Specialist Recruiters

Position: Paraplanner
Salary Range: £30,000 to £45,000
Benefits:

  • Holiday Entitlement: 23 days
  • Extra Holiday Purchase
  • Eye Test
  • Employee Health Insurance
  • Employee Assistance Programme (EAP)
  • Pension
  • Death In Service/Life Insurance
  • Bonus Scheme
  • Annual Salary Review
  • Study Support
  • Parking
  • Cycle to work scheme
  • Free Hot Drinks

Location: Remote

Company Overview: Our client provides customized guidance to fulfill their clients' financial objectives and facilitate effective financial planning. They are dedicated to excellence in customer service and are committed to delivering professional and transparent financial advice that surpasses client expectations.

Main Function of Role: The Paraplanner plays a crucial role in managing workflows within the department, ensuring prompt and precise service to consultants. This position entails offering technical and product support throughout the sales process and assisting the Compliance department as necessary.

Key Responsibilities:

  • Take ownership of personal performance and identify areas for improvement.
  • Conduct initial case evaluations to ensure all necessary information is available.
  • Research appropriate products based on client circumstances and needs, providing advisers with documented evidence of research.
  • Gather personal illustrations, key features documents, application forms, and other pertinent information to facilitate business onboarding.
  • Provide research services for specialized cases with unique requirements (e.g., health, tax).
  • Draft recommendation reports for adviser approval.
  • Maintain record-keeping to ensure all research is accessible at any stage of the process.
  • Ensure all business is thoroughly researched and files demonstrate suitability.
  • Assist compliance and other colleagues as directed.
  • Provide technical and product query support to Network members.
  • Ensure a consistent and up-to-date approach across both Independent and Restricted channels.
  • Prepare ongoing service reports for advisers, including completion of costs and charges.
  • Support the admin team with technical expertise.

Required Qualifications:

  • Level 4 or Paraplanning equivalent (RO1 RO6 essential).
  • Previous experience in Paraplanning.
  • Proficient keyboard skills and practical experience with Word, Excel, and database applications.
  • Familiarity with research software, including Capita Fusion, O&M, and Financial Express Analytics.
  • Experience with Intelligent Office CRM is advantageous.

Person Specification:

  • Effective communication skills at all levels and in various media formats.
  • Ability to work independently and maintain composure under pressure.
  • Willingness to learn and stay informed in a constantly evolving market.
  • Capability to work autonomously and collaboratively, with a flexible approach to tasks.
  • Demonstrate commitment through regular attendance and efficient task completion.
  • Adhere to health and safety policies and statutory regulations.
  • Maintain high standards of personal accountability, complying with FCA's Certification Regime responsibilities.
  • Desire to pursue training and advance personal development.

We invite you to explore this Paraplanner opportunity. If you meet the qualifications, one of our specialized consultants will reach out to discuss the role in detail before submitting your CV to the client. This discussion will focus on identifying your specific skills and motivations, and where applicable, recommending other relevant opportunities that align with your requirements.

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