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Hospitality Manager

2 months ago

Kings Hill, Kent, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Team Leader to join our team at Shepherd Neame. As a key member of our management team, you will be responsible for leading and developing our team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and motivate a team of hospitality professionals to achieve sales targets and provide excellent customer service
  • Develop and implement effective training programs to enhance team skills and knowledge
  • Monitor and control costs, including labor, inventory, and supplies
  • Ensure compliance with health and safety regulations and company policies
  • Collaborate with the management team to achieve business objectives and improve operational efficiency
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history spanning over 300 years. As an independent family business, we pride ourselves on our commitment to quality, customer service, and community involvement. Our award-winning visitor centre and over 300 pubs and hotels throughout London and the South East make us a leading player in the hospitality industry.

We are an inclusive and supportive employer, committed to providing a working environment where all employees feel respected and valued. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.