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Aviation Operations Specialist
2 months ago
Job Overview
Vista Flight Support is a premier service provider catering to all operational partners within the Vista group — the leading on-demand charter operator globally, offering a unique blend of companies that deliver asset-light solutions addressing all essential facets of business aviation. Our clientele has successfully accessed over 1,900 airports across 96% of the world's nations.
At Vista Flight Support, we deliver comprehensive operating and planning systems along with services integral to flight preparation. This encompasses flight and route planning, alongside trip support services that include all ground arrangements, permits, and fuel management for an international fleet comprising over 360 aircraft.
As our operations expand, we are on the lookout for dedicated Flight Support Agents to enhance our global team.
Reporting directly to the Head of Vista Flight Support, you will collaborate with Vista's operational partners across both FAA and EASA regulatory frameworks, including notable entities such as VistaJet Limited, XOJET Aviation, Jet Edge, VistaJet GmbH, among others.
Your career with Vista Flight Support will emphasize work-life balance, offering options for remote, hybrid, or office-based work across various global locations upon successful completion of training.
Starting as a Flight Support Agent, you will have the potential to transition internally within the Vista group into one of our Operator's OCC teams, specialize in flight planning, training, Flight Planning Systems, or even advance towards management positions.
Expect a dynamic, challenging, and exciting career path with Vista Flight Support, where no two days are alike.
Key Responsibilities
The primary function of the Flight Support Agent is to oversee all operational logistics and ground service aspects for each flight. Your responsibilities will include, but are not limited to:
- Updating and maintaining the Global View platform – Vista's proprietary Operations system, ensuring seamless communication with partner AOC's Tactical team, Sales, and Client Services;
- Coordinating Ground Handling services, airport slots, and fuel for all flights as per established protocols;
- Engaging with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) regarding any ground service arrangements or operational needs;
- Requesting overflight and landing permits for all flights in accordance with established procedures;
- Submitting flight, crew, and passenger information to customs and border agencies;
- Providing accurate and timely information on flight status during the planning phase (e.g., flight times, fuel stop locations, and potential en-route issues);
- Liaising and coordinating directly with the operating partners' Tactical Controllers regarding preparation status and communicating any discrepancies or non-standard preparations promptly;
- Ensuring that all responsibilities are executed efficiently, always prioritizing safety and client satisfaction.
Required Skills, Qualifications, and Experience
- Comprehensive knowledge of the Business Aviation sector, preferably in Ground Operations, Flight Dispatch, or Flight Planning;
- Ability to maintain precision, strong attention to detail, and deliver on time, even under pressure;
- Proficient English language skills to facilitate clear communication with stakeholders.
Our goal is to foster growth opportunities, which is why we have transformed the way we offer long-term careers. With the flexibility to move within the Vista group, there are ample opportunities to steer, develop, and further shape your career.
Our journey is just beginning, and if you aspire to be part of our vision to innovate and operate on a global scale, then
