Client Support Specialist
1 month ago
Pertemps Coventry is seeking dedicated Client Support Specialists to join our dynamic team within a prominent parcel delivery organization. This role is essential in ensuring seamless communication and support for our international clientele.
Key Responsibilities- Multi-Functional Support: Engage with various departments including EPG, EMS, GLS, and Global Express to provide comprehensive assistance.
- Effective Communication: Utilize exceptional communication skills to collaborate with internal teams such as Accounts, Sales, and Operations.
- Customer Relationship Management: Build and maintain strong relationships with both internal and external stakeholders to enhance service delivery.
- Issue Resolution: Proactively address inquiries, complaints, and challenges from customers, ensuring timely and effective solutions.
- Performance Metrics: Meet daily Key Performance Indicators (KPIs) in a fast-paced customer service environment.
- Experience: Previous experience in a customer service or client-facing role is essential.
- Proactive Mindset: A strong desire to excel in customer service and enhance customer experience.
- Communication Skills: Excellent telephone etiquette and a professional demeanor.
- Team Collaboration: Ability to work effectively within a team to achieve exceptional service standards.
Familiarity with telephone management systems, Microsoft Outlook, and Microsoft Word is required. Candidates should be comfortable navigating digital platforms and accessing shared resources.
ConclusionThis role is ideal for individuals who are passionate about delivering outstanding customer service and are eager to contribute to a collaborative team environment.
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Client Support Specialist
1 month ago
Coventry, Coventry, United Kingdom Kate+Co Full timeJoin Our Team: Client Support Specialist at Kate+CoKate+Co is on the lookout for a committed Client Support Specialist to become a vital part of our innovative team. This full-time, permanent position offers flexible working options, comprehensive training, and opportunities for career advancement, along with a competitive compensation package.Primary...
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Crime Support Specialist
5 days ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Crime Support Specialist
5 days ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Crime Support Specialist
4 hours ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Crime Support Specialist
6 hours ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Crime Support Specialist
2 days ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Crime Support Specialist
2 days ago
Coventry, Coventry, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team in Coventry. As a Caseworker, you will play a vital role in providing support and guidance to individuals affected by crime.Key ResponsibilitiesManage a caseload of clients, delivering high-quality support services via phone, video calls, and in-person meetings.Assess...
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Care Support Specialist
1 week ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as a Care Support Specialist. As a key member of our team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with complex needs and histories in a...
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Care Support Specialist
1 week ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as a Care Support Specialist. As a key member of our team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with complex needs and histories in a...
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Care Support Specialist
1 day ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as a Care Support Specialist. As a key member of our therapeutic team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with complex needs and...
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Care Support Specialist
1 day ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as a Care Support Specialist. As a key member of our therapeutic team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with complex needs and...
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Administrative Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleThis is an exciting opportunity to join Hays Specialist Recruitment Limited as a Sales Administrator, where you will play a vital role in supporting the smooth running of the office.Key ResponsibilitiesManage customer interactions, including phone calls, emails, and correspondenceUpdate and maintain the CRM database to ensure accurate and...
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Client Relations Specialist
1 month ago
Coventry, Coventry, United Kingdom Workshop Recruitment Full timePosition OverviewThe Client Relations Specialist serves as the initial contact for numerous clients, ensuring a seamless experience.Key ResponsibilitiesThe Client Relations Specialist will provide exceptional service and assistance to the organization by:Addressing client inquiries and updating internal systems.Preparing and presenting quotations while...
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Adult Autism Support Specialist
1 week ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as an Adult Autism Support Specialist. As a key member of our Therapeutic Support Team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with...
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Adult Autism Support Specialist
1 week ago
Coventry, Coventry, United Kingdom Millennium Support Full timeAbout the RoleWe are seeking a compassionate and resilient individual to join our team as an Adult Autism Support Specialist. As a key member of our Therapeutic Support Team, you will provide person-centred support to empower adults with learning disabilities and autism to live a fulfilled and independent life.Key ResponsibilitiesSupport individuals with...
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Client Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom AT Management Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone and...
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Credit Recovery Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full timeCompany OverviewHays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing top talent in various industries. Our company is committed to providing exceptional service to our clients and candidates.Job SummaryWe are seeking a highly skilled Credit Recovery Specialist to join our team. As a Credit Recovery Specialist, you...
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Credit Recovery Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full timeCompany OverviewHays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing top talent in various industries. Our company is committed to providing exceptional service to our clients and candidates.Job SummaryWe are seeking a highly skilled Credit Recovery Specialist to join our team. As a Credit Recovery Specialist, you...
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Client Relations Specialist
1 month ago
Coventry, Coventry, United Kingdom Adecco Full timeAre you passionate about providing exceptional client support?Position: Client Relations SpecialistType: PermanentBenefits: 22 days of annual leave plus bank holidays, increasing with tenureWork Arrangement: Hybrid model with 2 days in the officeKey Responsibilities:1. Oversee a designated portfolio of clients, ensuring top-notch service as their primary...
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Field Services Specialist
1 month ago
Coventry, Coventry, United Kingdom Meridian Business Support Full timeJoin Meridian Business Support, a prominent distributor of electrical products and solutions, with over 250 branches across the UK, dedicated to nurturing talent and promoting internal career advancement.We are seeking a Field Services Specialist to become a vital part of our team, responsible for the installation of innovative SmartStock solutions...