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Information Management Specialist

2 months ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Role Overview

As an Information Management Specialist at CRA GROUP LIMITED, you will play a crucial role in ensuring the integrity and accuracy of information related to loading contacts.

Key Responsibilities
  • Information Management: Oversee the precise management of loading contact information.
  • Administrative Duties: Execute administrative tasks efficiently and with attention to detail.
  • Customer Service: Deliver exceptional customer service while accurately recording necessary information.
  • Compliance: Provide responses to inquiries from the public and professionals, adhering to GDPR regulations.
Qualifications

The ideal candidate will possess:

  • A solid understanding of contemporary issues in social work practices and the services designed to protect children and young people.
  • Experience in managing referrals within Children’s Services.
  • A background in collaborating with various agencies to ensure comprehensive support.
  • Direct experience working with service users.
  • Proficiency in IT systems.
  • The ability to manage high workloads effectively while adhering to timelines and proactively handling caseloads.

Join us in making a difference through effective information management and support services.