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Turndown Room Service Professional

2 months ago


London, Greater London, United Kingdom The Langham, London Full time

Job Opportunity: Turndown Room Attendant

We are seeking a skilled and detail-oriented individual to join our team as a Turndown Room Attendant at The Langham, London. This role is ideal for those who possess excellent customer service skills, a strong sense of organization, and the ability to work independently.

Key Responsibilities:

  • Perform the turndown procedure in each room allocated per shift, ensuring a high level of quality and attention to detail.
  • Follow established cleaning procedures to maintain a clean and safe environment for our guests.
  • Collect and prepare dirty linen for the laundry, and remove rubbish from rooms and place it in the service area.
  • Provide essential products and ensure they are replenished regularly, and check the operation of equipment and the condition of soft furnishings.
  • Assist with cleaning public areas of the hotel and offices as required.

Requirements:

  • Excellent customer service skills and a strong ability to work with guests.
  • Great attention to detail and a keen sense of organization.
  • Ability to work independently and as part of a team.
  • Immaculate personal presentation and a commitment to maintaining a high level of professionalism.

Benefits:

The Langham, London offers a range of benefits, including uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities, and many more.