Account Support Specialist

4 weeks ago


Epsom, Surrey, United Kingdom Reed Full time
Job Summary:

We are seeking a highly skilled Recruitment Support Consultant to provide operational support to our hosted clients and their resources based in Spain, working in our Epsom office. This role involves direct liaison with key stakeholders, onboarding and offboarding resources, engaging with global payroll partners, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage client relationships and engagement, including commercial pricing submissions, contract renewals, and candidate issue resolution.
  • Administer processing on our CRM system for extensions, amendments, and new placements.
  • Collaborate with the commercial team for onboarding and work with international compliance partners to support hosted resources.
  • Follow frame agreement guidelines committed to with the client and support PO tracking with the client and internal finance teams.
  • Maintain accurate data tracking on the company CRM system and provide regular weekly and monthly tracking reports to your manager.
Requirements:
  • Account Management experience is desirable.
  • Experience using CRM databases and undertaking complex enquiries.
  • Fluent in Spanish.
What We Offer:
  • Competitive salary.
  • Professional development and career growth opportunities.


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