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Service Delivery Lead

2 months ago

Birkenhead, Wirral, United Kingdom Remedy Recruitment Group Full time

Job Summary

We are seeking an experienced professional to support the Head of Practice Improvement in designing, developing, delivering, and implementing an audit and quality assurance program for children's services. The successful candidate will ensure that the themes emerging from the audit are fully reflected in learning and development programs, demonstrating impact.

Key Responsibilities

  • Support the Head of Practice Improvement in designing, developing, and delivering an audit and quality assurance program for children's services.
  • Ensure that the themes emerging from the audit are fully reflected in learning and development programs, demonstrating impact.
  • Support the Head of Practice Improvement in delivering, maintaining, and scrutinizing measurable improvements in quality across Children's Social Care.
  • Analyze information and form judgments regarding appropriate interventions with families.
  • Manage risk and quality assure Social Work, including assessments, care plans, and Court-directed work.
  • Organize and plan tasks, meeting agreed timescales.
  • Develop performance monitoring systems that ensure consistently high-quality Social Work practice.
  • Prioritize work and meet multiple deadlines.
  • Write and analyze reports on performance information and present this to professional groups.
  • Communicate effectively with professionals and families.
  • Develop and support staff, engaging and communicating with staff, management, and leaders at all levels.

Requirements

  • Extensive knowledge and understanding of relevant legislation relating to children and young people and care leavers.
  • Ability to analyze information and form judgments regarding appropriate interventions with families.
  • Strong risk management skills.
  • Quality assurance skills, including Social Work assessments, care plans, and Court-directed work.
  • Organizational and planning skills, meeting agreed timescales.
  • Performance monitoring and analysis skills.
  • Effective communication and interpersonal skills.
  • Leadership and staff development skills.