Reservations Coordinator
1 week ago
About S-Cape Travel UK
We are a European network of local operators who design and operate self-guided walking and cycling holidays. Our company is looking for an organized, enthusiastic, and proactive person to join our small, friendly team.
Job Summary
In this role, you will be the first point of contact for our international operators. You will ensure they receive excellent service from first inquiry through to the completion of their booking. You will book all aspects of the trip, working closely with our accommodation and luggage transfer partners. Everything will be recorded in our customer database.
Key Responsibilities
- Provide exceptional customer service to international operators
- Ensure smooth booking process from inquiry to completion
- Collaborate with accommodation and luggage transfer partners
- Record all transactions in our customer database
Requirements
- Excellent customer service skills
- Organizational and administrative skills
- IT skills
- Multi-tasking ability
Desirable Qualifications
- Tour operation experience
- Interest in walking and cycling
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