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Regional Operations Manager
2 months ago
About the Role
We are seeking an experienced Regional Operations Manager to join our team at the Sureserve Group. As a key member of our operations team, you will be responsible for leading our regional operations and ensuring the delivery of high-quality services to our clients.
Key Responsibilities
- Lead and manage a team of operations staff to deliver exceptional customer service and meet business objectives.
- Develop and implement operational strategies to improve efficiency, productivity, and quality of service.
- Collaborate with cross-functional teams to ensure seamless delivery of services and achieve business goals.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Ensure compliance with regulatory requirements and company policies.
- Manage budgets and resources to optimize operational performance.
- Develop and maintain strong relationships with clients and stakeholders to ensure customer satisfaction and loyalty.
- Identify and implement opportunities for business growth and expansion.
Requirements
- Proven experience in a similar role, preferably in the social housing or construction industry.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Ability to analyze data and make informed decisions to drive business growth and improvement.
- Strong problem-solving and analytical skills, with the ability to identify and implement solutions to complex problems.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong business acumen, with the ability to understand and analyze financial data and make informed decisions.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us
The Sureserve Group is a leading provider of compliance and energy services across the UK. We are committed to delivering exceptional customer service and building strong relationships with our clients and stakeholders. We are proud to be a diverse and inclusive workplace, and we welcome applications from candidates from all backgrounds.
